Some purchases made to creators on Whop might be eligible for a refund. You can use any device with a web browser to request a refund.
How to request a refund
Sign into your Whop account.
Select your purchase.
Click on Request a refund.
Follow the on-screen instructions and add details to submit your case.
The Resolution Center serves as a direct channel for communication between you and the creator. Your refund request will be directed to the creator initially, and if necessary, Whop will be available to assist.
Mobile App
How to request a refund on the mobile app
Tap on your Profile picture.
Select Manage Memberships.
Click on your subscription.
Click on Request a refund.
Follow the on-screen instructions and add details to submit your case.
Note: The file upload step is not skippable. Adding a file or document strengthens your case and allows our team to come to a quicker resolution.