Add or remove a payment method to your Whop Account
Add or remove a payment method that you can use for purchasing on Whop. If you can't add a payment method, learn what to do.
Add a payment method
Sign-in using your email address.
Click on Add a payment method.
Enter your new billing information, then click Confirm.
Remove a payment method
Sign-in using your email address.
Click on the Trash icon on the right.
Follow the on-screen instructions, then click Confirm.
💡 Note: Removing a payment method from your Whop account will NOT cancel any subscriptions or recurring charges. To cancel a subscription, please read this article here.
Change a payment method
Go to whop.com/hub/memberships.
Sign-in using your email address.
Click on Manage.
Select Update payment method.
Tap on Add Payment Method.
Enter your new billing information, then click Add.
If your subscription is past due, our system will automatically attempt to re-charge your new payment method.
Can’t find your recent purchase?
Search Your Inbox
Look for emails with “Whop Order Confirmation” or from “[email protected].”
Check the receipt to see which Whop ID is listed (e.g., “Whop ID: [email protected]”).
Log In with the Correct Whop ID
If the Whop ID on the receipt isn’t the one you usually use, sign in with that ID.
If You Don’t See a Receipt
Check your bank or credit card statement
Look for a line like “WHOP.COM/PAY/ABC123”
Follow that link and look for the Customer name on the purchase details page.
Sign into Whop with the correct email
Look for Customer name and sign into Whop using that email address.
