See how to apply and access financing to give to your customers.
What is financing
Financing gives customers the flexibility to purchase products without having to pay the full cost upfront, with the option to split payments for any one-time purchase into monthly installments.
Financing options increase conversion, increase average order value, and reach new customers. Creators receive the full payment of the item up front, minus any fees (just like credit & debit card payments), and don't have to manage the financing. The buy now, pay later providers take on the task of underwriting customers, managing the installments, and collecting payments.
What financing options are available on Whop?
Whop currently has five financing partners. Depending on your business, you may be eligible to access some or all of these five options:
Splitit
Sezzle
AfterPay
Klarna
ZipPay
Depending on your business, you may be able to access some or all of these options.
How do I apply to get financing on my checkout?
To apply for financing on Whop, answer a few questions about your business on the form below:
You can also access this application by:
Going to your creator dashboard
Click the Pricing tab on the left sidebar
Click the + Create button
At the bottom of the create pricing screen, click the Apply for financing button - this will redirect you to the application form
Am I eligible for financing?
Our financing partners have certain requirements for the businesses they are able to support. In order to access financing options on your business, you must:
Have fully set up your Whop Payments account
Click Payouts on your creator dashboard to set up your account
Be in an eligible category
Financing companies cannot support gambling, sports betting, trading signals (pure education may be ok!), credit offers, or adult content under any circumstances
Have maintained a dispute rate <2% over the last 90 days
If you are new to Whop, we will ask for statements from the last 90 days from your previous payment processor. Note that we need processing statements, NOT bank statements, and we need to see your total number of transactions and total number of disputes over the last 90 days
Have processed at least $30,000 from at least 10 different customers in the last 90 days
Again, if you processed off of Whop that's fine - we'll look at your processing statements!
Have completed your Whop store page
We need to see a complete whop store page so we fully understand your offer - including what you're selling and how you fulfill
You will receive a Whop DM when any whop you own (meaning you have an Owner role on the whop) is approved for financing and has had the option enabled.
If you have not heard back about your financing application, please check your email to see if you have received any requests for processing statements, or a notice of application denial.
How customers can use financing
On the checkout page, if financing is available, all eligible options will it will automatically appear as possible payment methods
Creators on Whop can choose which financing options will or will not appear on each checkout link - read about how to customize your pricing link here.
Customers simply select the preferred financing options and will be immediately redirected to the financing provider's platform to complete the purchase.
How to maintain access to financing
Whop’s priority is to make sure you keep your access to financing options for the long-term.
Our financing partners cannot support any business whose dispute rate on financed transactions is over 2% (or 1% for Klarna). If you have more than 1 dispute on any BNPL and your dispute rate is 2% or higher on that BNPL, you will lose access to financing.
To keep your dispute rate low, make sure you always have funds to cover disputes/ refunds, and keep your financing accounts healthy, the following features are automatically turned on when your financing access is activated:
1) 15% of every Splitit transaction will be held in your Whop balance for 180 days - this minimum balance lets Splitit know that you have the funds to cover any disputes that might arise.
You can track on the Payouts page on your dashboard the exact date when each payment will be fully released to your Whop balance.
2) You can view your dispute rates for each financing partner on your Health report on your Payouts page.
We’ll also send you an email when your dispute rate hits 0.5% on Klarna, or 1% on Splitit/ Sezzle/ AfterPay/ Zip Pay, so you can take extra precautions to prevent further disputes.
These three features will make sure your business stays healthy in the eyes of our financing partners, and will make sure that you can continue offering BNPL options to your customers.
Financing troubleshooting
If you have already received confirmation that your financing has been activated, but you still don’t see any of the options live on your checkout links, it may be for one of the following reasons:
Your transaction size is too large: Sezzle currently has a $2.5k USD transaction limit, Afterpay has a $4k USD limit, and Splitit extends up to $65k USD.
You are creating a subscription link instead of a one-time payment link.
You are currently located outside of the US or Canada: Selzze, Klarna, and Afterpay only show up for users based in these two countries.
Your dispute rate has jumped above 2%.