Introduction
When scaling your Whop platform, it's crucial to manage team members with appropriate roles and permissions. This guide will help you understand the different roles available and how to assign them effectively.
Accessing Team Management
Navigate to your Whop dashboard
Scroll down to the Teams tab under admin settings
Click Invite Team Member button on the top right
Role Types
1. Moderator Role
Lowest Access Level
Ideal for: Community managers and support personnel
Permissions:
Delete messages
Mute or ban members in chat
Delete comments and forms
Best for: Maintaining a clean, spam-free community
2. Sales Manager Role
Expanded Access
Includes all Moderator permissions, plus:
View users table
View payments table
Create checkout links
Ideal for: Marketing teams, affiliate managers, sales representatives
3. Admin Role
Comprehensive Access
Includes Sales Manager permissions, plus:
Access financing section (except payouts)
Manage products
Issue refunds
Manage marketing section
Handle waitlists
Invite moderators and sales managers
Best for: Team leads, marketing heads, community managers
4. Owner Role
Full Platform Control
Complete access to all platform features:
Payouts management
API keys
OAuth
Webhooks
Analytics
Invite other admins and owners
Recommended for: Founders, Co-founders, CTO, Finance leads
How to Assign Roles
Enter team member's email address
Select appropriate role from dropdown
Click Invite
Confirm by clicking Save
Best Practices
Assign the least privileged role necessary
Regularly review and adjust team member permissions
Limit owner role to key decision-makers
Note: Always ensure team members have only the access they need to perform their specific job functions.