Step-by-Step Guide
1. Access Support Chats
Open your Whop dashboard
Click on Support Chats
Click the settings gear icon in the top right corner
2. Configure Automated Messages
Select the specific product (e.g., AI Mentorship)
Customize the welcome message
Personalization Options
Use variables such as:
{recipient name}{whop name}{recipient mention}
Additional Configuration
Add images or videos
Enable email notifications
Choose message sender
3. Customize Welcome Message
Write a personalized message
Select Send an email to user when triggered
Review and modify message content
4. Save and Activate
Click Save
Automated message is now live for the selected product
Pro Tips
Personalize messages to improve customer experience
Use variables to make messages feel more personal
Regularly review and update your support chat settings
Benefits
Centralized customer communication
Automated initial support response
Improved customer engagement