Offering trials and promo codes is a powerful way to boost conversions on Whop — but it’s important to understand how they work and what’s allowed.
How to Set Up a Free Trial
To offer a free trial:
Go to your Pricing tab in the Whop Creator Dashboard
Select or create a plan
Under Trial Settings, choose the number of free days you want to offer
After the trial ends, users are automatically charged the full subscription amount unless they cancel beforehand.
Trial Abuse & Prevention
If someone signs up just to cancel before a trial ends and repeatedly rejoins, this is considered abuse. Whop will automatically charge the subscription at full if another purchase is repeated.
First-Month Only Discounts (Promo Code)
To offer a promo code for the first month only:
Go to your Promo Codes tab
Create a code and set:
Discount type (flat or %)
Usage limit
Y/N “Applies to: First Payment Only”
This ensures recurring payments return to full price after the first billing cycle.
Can Discounts Apply After a Subscription Has Started?
No. Once a subscription is active:
Promo codes cannot be applied retroactively
The user would need to cancel and resubscribe with the code
Alternative: apply a partial refund manually if you want to honor a code after the fact.
Need help setting up trials or promo logic? Click the chat icon in the bottom-right of Whop — our team is online 24/7.