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Cancel Resolution Center case

Updated yesterday

How do I withdraw my Resolution Center case?

Accidentally created a case or handled it outside of the Resolution Center already? If you no longer want to request a refund, withdrawing and canceling your case is super easy to do.

  1. Head to your Resolution Center page.

  2. Find the case you want to withdraw & open it

  3. Click on Withdraw from the right side.


What Happens After Withdrawing?

The case will be closed immediately and no further action will be taken.
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Please note that after a case is withdrawn, it may not be re-opened.


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